pgkn Privacy Policy – How We Collect and Protect Your Information

Welcome to pgkn. This Privacy Policy explains how pgkn collects, uses, stores, and protects your personal information. By using the pgkn website, mobile app, or any of our services, you are considered to have agreed to this Privacy Policy.

Pgkn believes privacy is a fundamental right. We only collect information that is genuinely needed to deliver and improve our services. Protecting your data is not just a legal obligation for us — it is a core part of who we are.

Pgkn collects your information in several ways. The types of data collected are detailed below:

Pgkn collects only the information that is necessary. No excessive or irrelevant data is requested. You are clearly informed at the point of collection why each piece of information is needed.

Pgkn uses the information it collects for the following purposes:

• Account management: To create, manage, and verify your account.
• Payment Processing: To process deposits and withdrawals securely.
• Customer Support: To resolve your issues and provide support.
• Security: To prevent fraud, money laundering, and other illegal activities.
• Service Improvement: To improve pgkn's platform and overall user experience.
• Legal obligations: To comply with applicable laws and regulations.
• Promotional Communications: To send you offers and updates with your consent.

Pgkn shares your information with third parties only in very limited circumstances. Those circumstances are outlined below:

• Payment Processors: Only the necessary information is shared with banks and mobile banking providers to process deposits and withdrawals.
• Identity Verification Services: With trusted identity verification services for the KYC (Know Your Customer) process.
• Legal authorities: Upon a court order or a valid government request.
• Technology Service Providers: With trusted technology partners who operate the platform, all of whom are bound by strict confidentiality agreements.

All third-party partners are required to comply with pgkn's privacy standards. They are not permitted to use your information for any other purpose.

Pgkn uses cookies to keep its website and app running smoothly. Cookies are small text files stored on your device.

• Essential cookies: Required for login sessions and security. Disabling these will prevent the service from functioning properly.
• Performance Cookies: To improve platform performance and enhance the user experience.
• Preference Cookies: To remember your language, theme, and other preferences.
• Analytics Cookies: To understand how pgkn's services are being used (anonymous data).

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the availability of certain pgkn features.

Pgkn uses industry-leading security measures to protect your information:

• 256-bit SSL/TLS Encryption: Active on all data transfers.
• Firewall Protection: Robust firewall protection to prevent unauthorized access.
• Regular Security Audits: Third-party experts conduct regular security audits of pgkn.
• Access control: Employees are granted access only to the information they need.
• Data Backup: Your data is backed up regularly to prevent any loss.
• Two-Factor Authentication: 2FA is available for added account security.

As a pgkn member, you have the following rights regarding your personal information:

• Right to Access Your Data: You can request to know what personal information pgkn holds about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request the deletion of your data under certain conditions.
• Right to Restrict Processing: You may request that the use of your data be restricted in certain circumstances.
• Right to Data Portability: You can request a copy of your information in a standard, portable format.
• Marketing Opt-Out: You can opt out of promotional communications from pgkn at any time.

To exercise any of these rights, contact pgkn's support team. We will process your request as promptly as possible.

Pgkn is strictly for users aged 18 and above. We do not knowingly collect any data from children or minors.

If we become aware that a minor's data has been stored on pgkn for any reason, the account will be immediately closed and all associated data will be deleted.

Pgkn may update this Privacy Policy from time to time. Changes may be driven by updates to applicable laws, the launch of new services, or improvements to how we manage your data.

For significant changes, pgkn will notify you via your registered email or an in-app notification. Continued use of the service after any changes constitutes your acceptance of the updated policy.

The "Last updated" date on this page is always kept current, so you can tell when the policy was last changed.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact pgkn's data protection team.

Reach out to pgkn's live chat support for any privacy-related queries. Our dedicated privacy team will endeavor to process your request within 72 hours.